Shipping policy

SHIPPING POLICY

Every GOS MERCH product is made specifically for you once your order is placed.

This allows us to reduce waste while maintaining premium quality.


Processing Time

All orders are made to order and are typically produced within 3–5 business days.

Processing times may be longer during holidays, peak seasons, or promotional events.


Shipping

Delivery times vary based on the destination and the shipping method selected at checkout.

Estimated delivery times are displayed during checkout and reflect the shipping option you choose.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.


Free Shipping

We proudly offer:

FREE Standard Shipping on orders of US$60.00 or more shipped to a single delivery address.


Lost Packages

If your package is lost during transit, we'll work with the shipping carrier to investigate.

After the carrier confirms the package is lost, GOS MERCH will provide either:

  • A replacement, or
  • A full refund.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Orders shipped to an incorrect address entered during checkout may not be eligible for replacement or refund.


Customs & Import Fees

International customers are responsible for any customs duties, VAT, taxes, brokerage fees, or import charges required by their country.